Q1: What is the Lucky Box?
A1: The Lucky Box is a special surprise offer that includes a variety of premium products. The total value of the items inside is guaranteed to exceed the price you pay for the box, making it a fantastic deal!
Q2: How much value will I get from the Lucky Box?
A2: The total value of the items in the Lucky Box will always be greater than the cost of the box itself, ensuring you receive more than what you pay for!
Q3: Can I choose the items in the Lucky Box?
A3: The items in the Lucky Box are a surprise, and cannot be selected individually. However, you can choose your device model to ensure compatibility with the products inside.
Q4: Can I return or exchange items from the Lucky Box?
A4: Returns or exchanges are not accepted for non-quality-related issues, such as personal preferences or incompatibility with your device model. Please make sure to verify your device model before placing an order.
Q5: What if I leave a negative review or request a return?
A5: Products included in the Lucky Box are not eligible for negative reviews or returns/exchanges for non-quality-related reasons. In cases of malicious reviews or unwarranted return requests, we reserve the right to refuse further after-sales services.
Q6: What do I agree to when I buy the Lucky Box?
A6: By placing an order for the Lucky Box, you agree to the terms outlined in our purchase agreement, including the review and return policy. Benks reserves the right to the final interpretation of the Lucky Box policy.
